How do I make a complaint to the DMV?
If you have questions regarding a complaint you placed or the complaint process in general, contact the DMV Complaint Unit at 1-518-474-8943. Office hours are Monday – Friday, 8:15am – 4:15pm.
Can you ask for a different driving examiner?
Most of the time, no. You cannot request a different examiner if you refuse to take the test with the allocated examiner.
What are 7 examples of possible reasons for failing your road test?
The 12 Most Common Reasons Student Drivers Fail Their Driving Tests and How to Avoid These Mistakes
- Failing to Fasten Seatbelt.
- Incomplete Stops.
- Driving Too Quickly.
- Applying Excessive Brake Pressure.
- Driving Slowly.
- Improper Parallel Parking.
- Improper Lane Change.
- Car Failure.
How do I complain about a dealer service?
If unresolved, you can lodge a complaint with Fair Trading online or visit a Service NSW centre. When you lodge a complaint, provide the details of the complaint, the vehicle identification and any documentation related to the matter such as quotes, reports or invoices.
Who funds the DMV?
The Department of Motor Vehicles is a customer service agency, with most employees funded by the Dedicated Highway Bridge and Trust Fund at 1,626 FTEs. State Operations staffing is funded from the Administrative Adjudication Fund, at 329 FTEs, the Clean Air Fund, at 169 FTEs, and the General Fund, at 164 FTEs.
Where can I make a complaint about a driving examiner?
The chief executive’s office is the highest level that you can raise your complaint within the DVSA itself. However, if you’re not happy you have the right to ask the DVSA to refer your case to the independent claims assessor (ICA). The ICA will look at whether the DVSA handled your complaint appropriately.
What to do if you have a complaint about a MOT?
Before you complain about a lorry, bus or trailer annual test (MOT), or any vehicle approval or specialist test, talk to the local staff. They may be able to help with any issues you have. If you disagree with the examiner’s assessment, we might need to examine the vehicle again.
What should I do if I have a complaint about my car?
Do not make any repairs or adjustments to the defects you disagree with until the vehicle has been examined again. You can complain if you’re still unhappy with the service you’ve received. Complain by email or post. You’ll get a reply within 10 working days. Contact our Public Liaison Manager if you’re not happy with our response.
How long does it take to get a reply to a complaint about a driving instructor?
You’ll get a reply within 10 working days. There’s a different process to complain about a driving instructor or a motorcycle compulsory basic training (CBT) course if you’re a learner driver or rider. You need to include your: Contact our Public Liaison Manager if you’re not happy with our response.