Common questions 

How do I contact FNB customer care?

Kobe Glover

How do I contact FNB customer care?

011 27 11 371 3711
First National Bank/Customer service

Does FNB have WhatsApp number?

First National Bank (FNB) has launched free WhatsApp messaging for all Connect subscribers. This means that customers are not required to have any data, to use WhatsApp. FNB switched on LTE services on all Connect SIMs in April. FNB Connect is a mobile virtual network operator (MVNO) that rides on Cell C’s network.

How do I change my FNB contact details?

How to update info on your personal profile

  1. Log in to your banking profile on the FNB App.
  2. Select the menu.
  3. Select ‘My Profile’
  4. Select your personal info.
  5. Follow the prompts.
  6. Select ‘Finish’

How do I complain to FNB?

Talk to us You can also tell us how you feel by sending an email to [email protected] or contacting Complaints Resolution team on 087 575 9408.

How do I communicate with FNB?

Chat using the FNB App

  1. Ensure you have the latest version of the app on your smartphone.
  2. Select ‘Messages’
  3. Select ‘Secure Chat’.

How do I check my FNB balance without app?

STEP 1: Dial *111# from your FNB Connect SIM card to view a summary of your balance.

How do I check my FNB payment?

You will receive a notification on your FNB Banking App. Open the notification, authenticate yourself and select the card from which to make payment. Select confirm to make the payment. Confirmation of payment will be displayed on the merchant website or app.

What are the benefits of banking with FNB Bank?

Medical coverage

  • Dental coverage
  • Vision
  • Life insurance
  • Paid time off
  • Paid holidays
  • Tuition reimbursement
  • Contributions to Health Savings Accounts (for those meeting eligibility requirements)

    • What is the FNB branch code for Sandton?

    Address: Shop 5-11 Sandton City Complex, Cnr Rivonia Road and 5th Street, Sandton. Telephone Number: (087) 575 9404. Email: [email protected]. Branch code: 254605. Branch type: Branch. ADT Available. Branch Operating Hours: Mon, Tues, Thurs, Fri: 08:00 to 17:00. Wednesday: 09:00 to 17:00.

    What is the branch code for the FNB at Braamfontein?

    Address: 92-94 Jorissen Street, Braamfontein Telephone Number: (087) 575 9404 Email: [email protected] Branch code: 251905 Branch type: Branch ADT Available